Updates from the Scholars team
PFor new features, see Recent Enhancements and Planned Development
Unable to Refresh Publications from New Elements Version
February 20, 2017
After the upgrade to the new Elements version earlier this morning, Scholars@Duke is unable to refresh/pull in updated publications. Please be patient as we work through this problem and get it resolved.
Profile Manager is Working Intermittently: FIXED
February 1, 2017
Earlier this morning, Profile Manager, which appears when users click the "Manage Profile" button on a profile page, was down. It is now back up but saving data takes much longer than normal. Please be patient as we work through this problem and get it resolved.
Problems with the Non-faculty profiles Batch Job
January 13, 2017
In October 2016, the Scholars developers ran a batch job to create non-facutly profiles for postdocs and some graduate students as requested by school. Over the last month, many problems with that batch job have been discovered and remedies attempted.
Initially, profiles were created for more graduate students than requested. These extra profiles were deactivated by the Scholars team using a batch job but this batch job deactivated more student profiles than it should have and thus, some graduate student profiles disappeared. These have been reactivated. Additionally, the index has had trouble displaying some of these profiles correctly, finding profiles that should have been deactivated and not finding profiles that are active. This sequence of events perfectly embodies that old software saw, "most fixes are to fixes." Jokes aside, the Scholars team apologizes for these problems.
As of today, we believe that all profiles that should be active are indeed active and can be found in the search. Please email firstname.lastname@example.org if you find otherwise.
CV Publication Sort Order Changed
December 14, 2016
Previously, publications on the Scholars CV were listed in chronological order with the oldest publications listed first. We have changed the publications sort order to reverse chronological, so now the most recent publications appear first.
Fix for incorrect grant start dates
November 28, 2016
We fixed a bug that displayed grant start dates incorrectly, for example, if one of the renewal years wasn't funded and the grant appeared to start during the next year rather than the original year.
Profiles for new graduate students created
November 28, 2016
Scholars profiles have been created for new graduate students in Trinity programs. These were created via a batch file submitted by Trinity Technology Solutions.
Problems with subject headings
November 18, 2016
Two issues were fixed:
- Subject heading search sometimes didn't return Library of Congress subject headings
- Links to Duke vocabulary subject headings were broken
"Generate CV" problems in Safari
The "Generate CV" button does not work correctly when used in the Safari browser. Please use Chrome instead. Safari has been incompatible with many Duke apps recently, but we will continue to look for a solution to these problems.
Publications section refresh working intermittently
Sometimes the refresh button for the Publications section appears to get stuck and not finish. Although the refresh itself finishes, the message does not get updated. Please check to be sure the publications are refreshed before reporting this as a problem. We are aware and continue to monitor the problem.
Publications Refresh Not on Tuesday, 7/12: FIXED
Users cannot refresh publications in Elements at this time (Tuesday afternoon, July 12). We hope to have the problem cleared up shortly. Thanks for your patience!
Not Able to Log into the Elements Publication System: FIXED
July 5, 2016
A problem occurred with the user data load in Elements over the weekend, and many user accounts (especially faculty) were inadvertently set to be inactive. We're currently working on getting this fixed - in the meantime, these users won't be able to log into Elements, and power users and delegates will not be able to impersonate them. We hope this will be fixed quickly. Thank you in advance for your patience!
Missing Data on Non-Faculty Profiles: FIXED
June 24, 2016
Photos and publications are still missing from some non-faculty profiles. Developers are actively working to resolve this problem and we hope to get it fixed today. Please check back later today for an update.
(6/23/2016) The problem with the loads over the last few days that caused non-faculty profile information to disappear is resolved for most profiles, but photos are still missing from some non-faculty profiles. If photos are missing from your non-faculty profiles, please check back here at the end of the day today (Thursday 6/23) for an update. If you notice other problems with non-faculty profiles (or any other data) please email email@example.com and let us know about the problem. Thanks for your patience!
Widgets Problems with Publications: FIXED
June 1, 2016
Due to a recent bug, no publications are being fed into widgets for users without a Preferred Citation Style set. The problem is not happening for users who have set their Preferred Citation Style. We expect this problem to be fixed shortly. Apologies and thanks for your patience!
Error in Profile Manager: FIXED
April 19, 2016
This morning, Scholars profiles cannot be edited due to an error message that appears when users click the "Manage This Profile" button. The error message reads, "There has been an error. There was an error processing this request. Please refresh to try again, check the URL, or click Back on your browser and take a different action."
Developers are actively working to resolve it and we'll keep you posted.
Data Refresh Problems due to Database Outage: FIXED
April 13, 2016
Last night, the Scholars database had problems that interrupted some of the data loads. Consequently, some Scholars data may not have refreshed last night. The technical team is still investigating and we will let you know if we learn more.
Ongoing Widget Issues: FIXED (we are re-loading all widgets data weekly but will continue to investigate these problems)
March 1, 2016
The Scholars development team is working to resolve intermittent and sporadic problems with widgets. For some faculty, the Widget Builder is displaying an error. For others, publications are not getting refreshed in the widgets (but are OK in the profile). If you see a widgets problem, please submit a Help ticket so that the team can investigate a manual refresh.
Additional Distinguished Professorship Titles are Displaying: FIXED
February 19, 2016
Distinguished Professorship titles that have ended, i.e. historical records, are temporarily displaying on Scholars profiles. We expect to have this problem fixed within the next week.
Widget Builder Error for Some Profiles: FIXED
January 19, 2016
For some profiles, the Widget Builder (Add Data to my Website button) is displaying an error message and is not functional. For others, the Widget Builder works fine. We expect this to be fixed overnight, by Wednesday, January 20.
Widgets Not Updating: FIXED
January 14, 2016
A problem with the widgets and the Scholars index (search field) has prevented any updates to the widgets since January 6. Therefore, week-old data is being displayed on any departmental websites that feed Scholars data using the widgets or the Drupal module. We're in the process of re-running the widgets and the Scholars index and will let you know when it's complete. UPDATE: The widgets data is now current as of today, January 15.
Mass Hide of Unedited Subject Headings: Postponed to January 21
January 11, 2016
As part of our improvements to Scholars subject headings/keywords, we will be hiding all subject headings in Subject Heading sections that have never been edited, meaning a subject heading has never been added or hidden. This "mass hide" will occur on Thursday, January 21 at 5 pm. If you have added or hidden a subject heading, your Subject Heading will not be affected. If you have never added or hidden a subject heading, then all of your subject headings will be hidden automatically. It’s quick and easy to un-hide subject headings after they are hidden. Even when hidden, these subject headings will be associated to publications to facilitate searching.
After the “mass hide,” changes to profiles may not be visible for a few days while the update load runs. New functionality for adding subject headings will be available in Scholars in the coming weeks.
Delays in load/refresh of publications in Scholars@Duke from Elements
December 7, 2015
Publications added to or updated in Elements are normally pulled into Scholars@Duke overnight and display in Scholars@Duke the following day. However, due to issues with the overnight publications load process, there is now a 3 - 4 day lag time in publications updating in Scholars@Duke from Elements. Our development team is working to address the issue. In the interim, we recommend initiating a manual refresh of your publications in Scholars@Duke immediately after making any updates in Elements.
To initiate a manual publications refresh in Scholars@Duke:
- Click the "Manage This Profile" Button on your Scholars@Duke profile
- Log in with your netid and password (if necessary)
- Scroll down to the "Selected Publications" section and click on the refresh icon (circular arrows) just to the right of the "Manage Publications" button
After initiating the manual refresh, you will see a message indicating that the refresh is in process. The refresh process normally takes 5 - 10 minutes.
Publications from REACH NC
We're currently experiencing an issue harvesting REACH NC journal articles; there seems to be a lag time getting those downloaded into Elements and Scholars. We are still troubleshooting how widespread the problem is and what might be causing it.
Maintenance Alert for November 8th from 4:00 a.m. - 6:00 p.m.
October 27, 2015
We are scheduling a 2 hour maintenance window on Sunday, November 8th, 2015 from 4:00 a.m. to 6:00 a.m. to apply the latest set of database and OS patches to our database server. Scholars@Duke will not be editable during this time. If the maintenance does not take the full 2 hours, it will be made available sooner.
Raise Your Profile Winner!
Jay Golden is our iPad winner! Congrats, Jay, and thanks for updating your profile on Scholars! http://bit.ly/1WdF2YH
Minor additions and fixes, week of September 28, 2015
- The Advising & Mentoring drop-down menu was partially hidden in Profile Manager and is now fixed.
- The "School" field is now available for all appointments on the widgets.
- Editing Professional Activities now appears in the "Recent edits" section in Profile Manager.
NEW: Scholars widgets work on sites.duke.edu
September 30, 2015
NEW: "Office Hours" Data Input Fields
September 18, 2015
To add your office hours to your Scholars profile, click "Manage This Profile" and in Profile Manager, the Office Hours field is below the Overview. Click the pencil icon to display an editor in which you can add your office hours.
NEW: "In the News" section on Public Profiles
As of 8/4/2015, an "In the News" section appears on Scholars profiles when Duke Today publishes a news story featuring a faculty member in Scholars@Duke. External news stories are also linked to Duke Today and appear in Scholars profiles. These news stories are loaded weekly but the section can be refreshed in Profile Manager (click the "Manage this Profile" button and then the refesh button in the "In the News" section). For more information, see the User's Guide on the Support page.
FIXED: Hidden Awards & Honors and Global Scholarship Records Still Showing on Public Profile
Hiding sections or items on the Scholars profile is now working correctly. If previously-hidden items are still appearing on the profile, please hide or edit them again. The hiding or editing will work correctly this time. Thanks for your patience with this problem!
NEW: Additional Publication Types
June 1, 2015
Elements has made three new publication types available:
- Journal Issues
- Book Reviews
- Book Series
These types will appear as sub-sections under Publications on Scholars profiles. For more information, see the Elements Help page.
FIXED: Global Scholarship "show more" buttons not working
The "show more" buttons are static and the coloring seems off. Our developers are currently diagnosing the problem. When a resolution is determined, this section will be updated to reflect an estimate of the time it will take to implement the fix.
FIXED: Scholars Display Issues
- Columns were too narrow on the Schools/Institutes page
- Appointment types were ordered incorrectly
- Countries were inadvertently linked
- Profile page space was incorrect
FIXED: Profile Manager is Not Available
Users can now login to Profile Manager (using the "Manage This Profile" button). This problem has been resolved.
FIXED: Problems finding Scholars Profiles
All profiles and all data are in Scholars, some can't be found in the Search box. Users can navigate to profiles through the Schools/Institutes, People or Research pages. This problem is caused by an incomplete indexing process and will be remedied overnight.
FIXED: Global Scholarship Drop down Empty/Not Functioning Properly
When users attempt to add global scholarship, the drop down box containing the available regions is empty. Our developers are currently diagnosing the problem. When a resolution is determined, this section will be updated to reflect an estimate of the time it will take to implement the fix. Thank you for your patience as we work to correct this issue.
FIXED: Some Publications Failed to Load Overnight
For some profiles, the publications load failed last night, so no publications appear in Scholars@Duke, although they are in Elements. Our development team is looking into this problem and we'll update you as soon as possible.
Publications can be refreshed manually by clicking "Manage This Profile" on an individual's profile page, and then scrolling down to the Publications section. Click the circular arrows to manually refresh the publications list.
FIXED: Some Profiles Unavailable
An intermittent problem has been preventing profiles from being displayed. When users navigate to a profile, they see a blank page saying only, "There was an error in the system."
We're working on a fix but there's also a temporary workaround; login and re-save the Overview section. When you return to the profile, the problem should be fixed. Any user with access, such as the profile owner or the power user, can login and fix this problem.
If you see this problem, please report it via Scholars Help Ticket form so that we can monitor how often it's happening. Thanks!
Scholars@Duke upgrade to VIVO 1.7
A new version of Scholars@Duke was releasd on Monday, March 16.
What's in the new version? The underlying data structure has been improved and only minor changes will be visible, including:
- On profile pages, authored and edited publications are listed together in the Selected Publications section.
- On the Research tab, the Browse By menu displays Artistic Works and Non-Print Media by Type.
- The People page shows photos next to names.
- Many headings have been changed: "Geographical Focus" is now "Global Scholarship," "Keywords" are called "Subject Headings," and "Artistic Works" is now "Artistic Works and Non-Print Media."
- Performance will improve gradually over the next week so profiles and other pages will load faster.
- Users of the Scholars widgets should see no interruption or changes in the data feeds from the new version of Scholars@Duke.
Please communicate this information to your faculty according to the communication processes in your school or department. Problems or questions should be submitted via the Scholars Help Ticket form.
Thanks for your help with Scholars@Duke!
Julia Trimmer, Lamont Cannon, Damaris Murry and the Scholars@Duke development team